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Please do not share sensitive medical details here. For treatment questions, message us securely from your account.

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Other ways to reach us

  • General support

    [support email]

    We reply within 1–2 business days.

  • Existing patients

    Message us from your account

    Treatment questions are handled securely through your account.

  • Support hours

    Monday – Friday, 9am – 5pm ET

  • Mailing address

    [Company legal entity and mailing address — to be confirmed before launch.]

Looking for a quick answer? Many common questions are covered in our FAQ, or see how it works.

Hello You is not for medical emergencies. If you are experiencing an emergency, call your local emergency number or go to the nearest emergency room.